Introduction

In the competitive world of business, the ability to present oneself professionally and interact with others using proper etiquette can significantly influence career success. This 5-day course on "Business Etiquette and Professional Image" is designed to equip participants with the skills necessary to navigate the business world with confidence and poise.

Objectives

• Understand the fundamental principles of business etiquette.
• Enhance professional communication skills.
• Develop an impactful professional image.
• Learn strategies for effective networking.
• Apply etiquette principles in digital communication.

Course Outlines

Day 1: Understanding Business Etiquette

• Introduction to business etiquette and its importance.
• Understanding cultural differences in business etiquette.
• Overview of professional conduct in various business settings.
• Key principles of maintaining professional relationships.
• Practical exercises and role-playing scenarios.

Day 2: Professional Communication Skills

• Effective verbal and non-verbal communication techniques.
• Mastering the art of active listening and feedback.
• Polishing written communication skills, including email etiquette.
• Strategies for clear and confident speaking.
• Handling difficult conversations with tact and professionalism.

Day 3: Developing Your Professional Image

• Understanding the components of a professional image.
• The importance of grooming and appropriate business attire.
• Building personal brand through professional image.
• Non-verbal cues and their impact on professional perception.
• Interactive discussions on personal style and presence.

Day 4: Networking for Success

• The role of networking in professional development.
• Strategies for building and maintaining a professional network.
• Effective use of social media for networking purposes.
• Etiquette in networking events and meetings.
• Practice networking sessions and feedback.

Day 5: Digital Etiquette and Closing the Course

• Understanding digital communication etiquette.
• Managing professional presence on digital platforms.
• Do's and don'ts of virtual meetings and webinars.
• Review and reflect on course learnings.
• Certification ceremony and course wrap-up.