Introduction

This comprehensive 5-day course on "ISO 9001:2015 Implementation and Auditing" is designed for professionals seeking to understand the dynamics of implementing and auditing ISO 9001:2015 Quality Management Systems. Participants will gain insights into the standards and learn how to apply them effectively within their organizations.

• Understand the requirements of ISO 9001:2015.
• Learn to implement a Quality Management System (QMS) based on ISO 9001:2015.
• Develop skills to audit ISO 9001:2015 QMS effectively.
• Identify tools and techniques for continuous improvement.
• Enhance competence in managing and sustaining ISO 9001:2015 certification.

Course Outlines

Day 1: Introduction to ISO 9001:2015

• Overview of Quality Management Systems and their importance.
• Understanding the ISO 9001:2015 structure and terminology.
• Principles of quality management.
• Key changes from ISO 9001:2008 to ISO 9001:2015.
• Introduction to process approach and risk-based thinking.

Day 2: Requirements of ISO 9001:2015

• Detailed review of ISO 9001:2015 clauses.
• Context of the organization and stakeholder needs.
• Leadership and commitment towards QMS.
• Planning and risk management.
• Support functions and resource management.

Day 3: Implementing ISO 9001:2015

• Steps to implement a QMS based on ISO 9001:2015.
• Documentation requirements and control.
• Performance evaluation and monitoring.
• Internal audit process and preparation.
• Continual improvement strategies.

Day 4: Auditing ISO 9001:2015

• Introduction to auditing principles and types of audits.
• Planning and conducting an audit program.
• Performing an internal audit: Techniques and tools.
• Reporting audit findings and non-conformities.
• Audit follow-up activities.

Day 5: Case Studies and Examination

• Review of successful implementation case studies.
• Group discussions and Q&A sessions.
• Interactive workshops on audit scenarios.
• Preparation for certification exams.
• Final course evaluation and feedback.