Introduction

Effective communication with senior management and stakeholders is crucial for driving organizational success and ensuring that strategic goals are aligned and achieved. This five-day course is designed to equip professionals with the essential communication skills needed to engage with senior executives and stakeholders effectively.

Objectives

• Understand the dynamics of communication with senior management.
• Develop skills for effective stakeholder engagement.
• Learn techniques for persuasive and influential communication.
• Identify and overcome common barriers in executive-level communication.
• Enhance negotiation and presentation skills tailored for senior audiences.

Course Outlines

Day 1: Understanding Senior Management Communication

• Introduction to executive-level communication dynamics.
• Identifying the communication style of senior leaders.
• Building rapport with senior management.
• Customizing communication for senior audiences.
• Case study: Successful communication strategies.

Day 2: Stakeholder Engagement Techniques

• Identifying key stakeholders and their communication needs.
• Strategies for engaging different types of stakeholders.
• Balancing transparency and confidentiality.
• Managing stakeholder expectations and relationships.
• Workshop: Developing a stakeholder communication plan.

Day 3: Persuasive and Influential Communication

• Principles of persuasion in communication.
• Techniques for influencing decision-makers.
• The role of emotional intelligence in persuasive communication.
• Crafting messages that drive action and change.
• Role-play: Practicing persuasive communication scenarios.

Day 4: Overcoming Barriers in Executive Communication

• Identifying common barriers in executive communication.
• Strategies for overcoming organizational silos.
• Navigating challenging conversations with senior leaders.
• Effective listening skills for understanding executive concerns.
• Group discussion: Problem-solving executive communication challenges.

Day 5: Enhancing Negotiation and Presentation Skills

• Key negotiation tactics for dealing with senior management.
• Developing impactful presentations for executive audiences.
• Practice session: Delivering presentations to senior leaders.
• Utilizing data and analytics in executive presentations.
• Feedback and reflection on communication growth and insights gained.