Introduction

Competency-Based Interviewing Skills is a comprehensive 5-day course designed to equip professionals with the necessary skills to effectively conduct and evaluate interviews. Through this training, participants will learn how to assess competencies accurately, ensure a fair recruitment process, and select candidates who are the best fit for their organization.

Objectives

• Understand the fundamentals of competency-based interviewing.
• Develop skills for creating and using competency frameworks.
• Learn techniques for effective candidate evaluation and assessment.
• Gain insights into building structured interview processes.
• Enhance decision-making skills for selecting the right candidates.

Course Outlines

Day 1: Introduction to Competency-Based Interviewing

• Overview of competency-based interviewing and its importance.
• Comparison with traditional interviewing methods.
• Understanding competencies and competency frameworks.
• Key components and benefits of competency-based interviews.
• Introduction to behavioral and situational questions.

Day 2: Developing Competency Frameworks

• Identifying core competencies for different roles.
• Steps to create a competency framework.
• Integrating organizational values into competency frameworks.
• Building role-specific competency profiles.
• Maintaining and updating competency frameworks.

Day 3: Conducting Competency-Based Interviews

• Preparing for a competency-based interview.
• Designing interview questions to assess competencies.
• Conducting interviews with a focus on competencies.
• Techniques for effective listening and note-taking.
• Avoiding common pitfalls and biases.

Day 4: Evaluating and Assessing Candidates

• Using rating scales and evaluation forms effectively.
• Interpreting candidate responses and rating competencies.
• Ensuring fairness and consistency in evaluation.
• Effective use of assessment centers and tests.
• Providing constructive feedback to candidates.

Day 5: Decision Making and Post-Interview Process

• Making informed decisions based on competencies.
• Documenting and justifying candidate selections.
• Communicating selection decisions to stakeholders.
• Onboarding and integrating selected candidates.
• Review and reflection on interview processes.